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1. Information We Collect

Last Updated: 27.11.2024

Welcome to RUE10. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.


1. Information We Collect

We collect various types of information to provide and improve our services, including:
- Personal Information: Name, email address, date of birth, gender, sexual orientation, and location.
- Profile Information: Photos, interests, preferences, and any other details you choose to include in your profile.
- Communication Data: Messages, chats, and other interactions sent via our platform.
- Technical Data: IP address, browser type, device details, and usage statistics.


2. How We Use Your Information

The information we collect is used for:
- Managing your account and providing access to our services.
- Offering matches and personalized recommendations.
- Facilitating communication between members.
- Improving our services, resolving technical issues, and enhancing user experience.
- Ensuring compliance with legal obligations and preventing fraud or misuse.


3. How We Share Your Information

Other Users: Public profile details may be visible to other members.
Service Providers: Third parties who assist us with hosting, analytics, customer support, and other services.
Legal Authorities: When required to comply with legal obligations, such as investigations or court orders.
We do not sell your personal data to third parties.


4. Your Rights

Depending on your location, you may have the following rights regarding your data:
- Access and review the information we hold about you.
- Request corrections or updates to your personal data.
- Delete your account and associated data.
- Restrict or object to certain data processing activities.
To exercise these rights, please contact us at support@rue10.com.
For the matter of account deletion this can be done through your profile settings yourself, if you encounter any issues regarding account deletion you also can contact us on the email address provided earlier.


5. Data Retention

We retain your data for as long as necessary to provide our services and fulfill legal obligations. Upon account deletion, your data will be removed or anonymized, except where retention is required by law.


6. Data Security

We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of online transmission or storage is 100% secure.


7. Changes to this Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or within our platform.